Account Engagement Specialist - US Market Access

Parsippany, New Jersey, United States · Market Access

Description

Position Objectives: The Account Engagement Specialist (AES) will be joining our fast-growing Customer Experience team responsible for delivering massive value to our customers. On a day to day basis, the AES manages client engagements and works in tight partnership with the Client to do the following:

  1. Set strategic direction for the customer’s use of DRG’s Market Access solutions to address business challenges
  2. Facilitate setting outcomes and measurable objectives with the customer (“success criteria”)
  3. Hold the customer and DRG accountable to delivering against success criteria
  4. Engage across the customer’s organization and works cross-functionally within DRG to identify opportunities and risks, and present recommendations & solutions
  5. Facilitates conversations with customer through a variety of tactics to ensure the client is on track to seeing maximal value from the DRG’s product
  6. Ownership for outcomes including risk management and mitigation, client's value realization, and customer’s & DRG’s mutual success

Duties and Responsibilities:

Requirements

ABOUT DRG:

Decision Resources Group offers best-in-class, high-value information and insights on important sectors of the healthcare industry. Clients rely on this analysis and data to make informed, knowledgeable decisions. With more than 1,300 employees worldwide, Decision Resources Group provides the pharmaceutical, biotech, medical device, financial services and managed care industries with the analytics they need to compete and thrive in an increasingly competitive marketplace. Through both organic growth and an aggressive acquisition strategy, Decision Resources Group has become the premier provider of healthcare analysis and data in the world. Visit our page at https://decisionresourcesgroup.com.

Benefits

Decision Resources Group offers a competitive compensation package and medical, dental, vision and life insurance programs from first day of employment. We also offer a 401(K) retirement plan after two complete months of employment.

Decision Resources Group is proudly committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status.

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